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Your attention, Please! Carefully review the product description page and check out all the details and images before adding the item to your shopping card. This precautionary step will ensure that you receive the product you expected and that you do not experience disappointment upon receipt of your package.
PLEASE NOTE: A medical registration certificate is necessary for any claim.
Threads are available in various types, and the method of application may differ depending on their intended purpose. Additionally, due to the nature of the product, even medical professionals with experience using the product may make errors during procedures.
However, if a problem with the product is identified before use, we can collaborate with the manufacturer to investigate potential issues during the production process or product defects. Nevertheless, when it comes to claims regarding product issues that cannot be verified during use, it becomes challenging for us to offer a resolution. It's worth noting that professional doctors also discard an average of 2-3 out of the 20 procedures due to potential errors during the process. Please be aware that we do not provide compensation for such issues.
To file a claim regarding the thread product, it is mandatory for individuals to possess a medical registration certificate, or a certificate specifically related to the threads product. These certificates must bear the same name as the one used for the order and must match the name on the certificate itself. When contacting us via email, it is crucial to attach a photo of your doctor's license or the relevant certificate to facilitate the claim process.
Please note that if the requested documentation is not provided, we will be unable to proceed with any refund or exchange requests.
Once again, given the unique characteristics of threads, it is strongly recommended that only medical professionals with extensive experience using the product perform threads products.
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